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Customer Enquiry and Helpdesk Jokes
Listed below are some customer enquiry jokes to brighten up your day.
Help Desk
Customer: "I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?”
Operator: "Where did you get that number from, sir?”
Customer: "It was on the door to the Travel Centre".
Operator: "Sir, they are our opening hours".
Samsung Electronics
Caller: "Can you give me the telephone number for Jack?"
Operator: "I'm sorry, sir, I don't understand who you are talking about".
Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"
Operator: "I think you mean the telephone point on the wall".
RAC Motoring Services
Caller: "Does your European Breakdown Policy cover me when I am travelling in Australia?"
Operator: Doesn't the product give you a clue?
Caller (enquiring about legal requirements while travelling in France):
"If I register my car in France, do I have to change the steering wheel to the other side of the car?"
Directory Enquiries
Caller: "I'd like the number of the Argoed Fish Bar in Cardiff please".
Operator: "I'm sorry, there's no listing. Is the spelling correct?"
Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off".
Woven
Then there was the caller who asked for a knitwear company in Woven.
Operator: "Woven? Are you sure?"
Caller: "Yes. That's what it says on the label; Woven in Scotland".
Heavy Breathing
On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
"I haven't got a pen, so I'm steaming up the window to write the number on".
Computer Capers
Tech Support: "I need you to right-click on the Open Desktop".
Customer: "OK".
Tech Support: "Did you get a pop-up menu?”
Customer: "No".
Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"
Customer: "No".
Tech Support: "OK, sir. Can you tell me what you have done up until this point?”
Customer: "Sure. You told me to write 'click' and I wrote 'click'".
Computer Screen
Tech Support: "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?"
Deleted File
Caller: "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?".
HELPDESK LOG....(actual logs)
Here is a recording of a customer enquiry and a call centre salesman who goes insane.
Helpdesk: What kind of computer do you have?
Female customer: A white one...
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Hi, this is Celine. I can't get my diskette out.
Helpdesk: Have you tried pushing the button?
Customer: Yes, sure, it's really stuck.
Helpdesk: That doesn't sound good; I'll make a note...."
Customer: No... Wait a minute... I hadn't inserted it yet... it's still on my desk... sorry....
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Helpdesk: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?
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Helpdesk: Good day. How may I help you?
Male customer: Hello... I can't print.
Helpdesk: Would you click on start for me and....
Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates damn it!
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Hi good afternoon, this is Martha, I can't print. Every time I try it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it....
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Customer: I have problems printing in red....
Helpdesk: Do you have a color printer?
Customer: Aaaah.................... thank you.
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Helpdesk: What's on your monitor now ma'am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.
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Helpdesk: And now hit F8.
Customer: It's not working.
Helpdesk: What did you do, exactly?
Customer: I hit the F-key 8-times as you told me, but nothing's happening....
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Customer: My keyboard is not working anymore.
Helpdesk: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Helpdesk: Pick up your keyboard and walk 10 paces back.
Customer: OK
Helpdesk: Did the keyboard come with you?
Customer: Yes
Helpdesk: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah... that one does work!
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Helpdesk: Your password is the small letter a as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
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A customer couldn't get on the internet.
Helpdesk: Are you sure you used the right password?
Customer: Yes I'm sure. I saw my colleague do it.
Helpdesk: Can you tell me what the password was?
Customer: Five stars.
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Helpdesk: What antivirus program do you use?
Customer: Netscape.
Helpdesk: That's not an antivirus program.
Customer: Oh, sorry... Internet Explorer.
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Customer: I have a huge problem. A friend has placed a screensaver on my computer, but every time I move the mouse, it disappears!
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Helpdesk: Microsoft Tech. Support, may I help you?
Old woman: Good afternoon! I have waited over 4 hours for you. Can you please tell me how long it will take before you can help me?
Helpdesk: Uhh..? Pardon, I don't understand your problem?
Old woman: I was working in Word and clicked the help button more than 4 hours ago. Can you tell me when you will finally be helping me?
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Helpdesk: How may I help you?
Customer: I'm writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem?
Customer: Well, I have the letter a, but how do I get the circle around it?
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Laughter - the best way to stay happy and healthy in retirement.
Laughter and a good sense of humour will help to cheer you up when you are feeling down.
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