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Customer Enquiry and Helpdesk Jokes

Listed below are some customer enquiry jokes to brighten up your day.

Help Desk

Customer: "I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?”
Operator: "Where did you get that number from, sir?”
Customer: "It was on the door to the Travel Centre".
Operator: "Sir, they are our opening hours".


Samsung Electronics Caller: "Can you give me the telephone number for Jack?"

Operator: "I'm sorry, sir, I don't understand who you are talking about".

Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"

Operator: "I think you mean the telephone point on the wall".


RAC Motoring Services

Caller: "Does your European Breakdown Policy cover me when I am travelling in Australia?"

Operator: Doesn't the product give you a clue?


Caller (enquiring about legal requirements while travelling in France): "If I register my car in France, do I have to change the steering wheel to the other side of the car?"


Directory Enquiries

Caller: "I'd like the number of the Argoed Fish Bar in Cardiff please".

Operator: "I'm sorry, there's no listing. Is the spelling correct?"

Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off".


Woven

Then there was the caller who asked for a knitwear company in Woven.

Operator: "Woven? Are you sure?"

Caller: "Yes. That's what it says on the label; Woven in Scotland".


Heavy Breathing

On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:

"I haven't got a pen, so I'm steaming up the window to write the number on".


Computer Capers

Tech Support: "I need you to right-click on the Open Desktop".

Customer: "OK".

Tech Support: "Did you get a pop-up menu?”

Customer: "No".

Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"

Customer: "No".

Tech Support: "OK, sir. Can you tell me what you have done up until this point?”

Customer: "Sure. You told me to write 'click' and I wrote 'click'".


Computer Screen

Tech Support: "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?"

Customer: "Wow. How can you see my screen from there?"


Deleted File

Caller: "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?".


HELPDESK LOG....(actual logs)

Here is a recording of a customer enquiry and a call centre salesman who goes insane.

Helpdesk: What kind of computer do you have?

Female customer: A white one...

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Hi, this is Celine. I can't get my diskette out.

Helpdesk: Have you tried pushing the button?

Customer: Yes, sure, it's really stuck.

Helpdesk: That doesn't sound good; I'll make a note...."

Customer: No... Wait a minute... I hadn't inserted it yet... it's still on my desk... sorry....

-----------------------------------------------

Helpdesk: Click on the 'my computer' icon on to the left of the screen.

Customer: Your left or my left?

------------------------------------------------

Helpdesk: Good day. How may I help you?

Male customer: Hello... I can't print.

Helpdesk: Would you click on start for me and....

Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates damn it!

------------------------------------------------

Hi good afternoon, this is Martha, I can't print. Every time I try it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it....

------------------------------------------------

Customer: I have problems printing in red....

Helpdesk: Do you have a color printer?

Customer: Aaaah.................... thank you.

------------------------------------------------

Helpdesk: What's on your monitor now ma'am?

Customer: A teddy bear my boyfriend bought for me in the supermarket.

------------------------------------------------

Helpdesk: And now hit F8.

Customer: It's not working.

Helpdesk: What did you do, exactly?

Customer: I hit the F-key 8-times as you told me, but nothing's happening....

------------------------------------------------

Customer: My keyboard is not working anymore.

Helpdesk: Are you sure it's plugged into the computer?

Customer: No. I can't get behind the computer.

Helpdesk: Pick up your keyboard and walk 10 paces back.

Customer: OK

Helpdesk: Did the keyboard come with you?

Customer: Yes

Helpdesk: That means the keyboard is not plugged in. Is there another keyboard?

Customer: Yes, there's another one here. Ah... that one does work!

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Helpdesk: Your password is the small letter a as in apple, a capital letter V as in Victor, the number 7.

Customer: Is that 7 in capital letters?

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A customer couldn't get on the internet.

Helpdesk: Are you sure you used the right password?

Customer: Yes I'm sure. I saw my colleague do it.

Helpdesk: Can you tell me what the password was?

Customer: Five stars.

------------------------------------------------

Helpdesk: What antivirus program do you use?

Customer: Netscape.

Helpdesk: That's not an antivirus program.

Customer: Oh, sorry... Internet Explorer.

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Customer: I have a huge problem. A friend has placed a screensaver on my computer, but every time I move the mouse, it disappears!

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Helpdesk: Microsoft Tech. Support, may I help you?

Old woman: Good afternoon! I have waited over 4 hours for you. Can you please tell me how long it will take before you can help me?

Helpdesk: Uhh..? Pardon, I don't understand your problem?

Old woman: I was working in Word and clicked the help button more than 4 hours ago. Can you tell me when you will finally be helping me?

------------------------------------------------

Helpdesk: How may I help you?

Customer: I'm writing my first e-mail.

Helpdesk: OK, and, what seems to be the problem?

Customer: Well, I have the letter a, but how do I get the circle around it?


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Laughter - the best way to stay happy and healthy in retirement.
Laughter and a good sense of humour will help to cheer you up when you are feeling down.